Wednesday, March 6, 2013

Marketing Plan Outline



I am choosing Starbucks to do my marketing plan outline. I am attracted to Starbucks marketing because it relies so heavily on social media. I am interested in the way that Starbucks has been able to increase sales with social media campaigns.  From the article Starbucks Gets Its Business Brewing Again With Social Media , “Chris Bruzzo, Starbucks' VP-brand content and online, said amassing Starbucks' 5.7 million Facebook fans and 775,000 Twitter followers could be tougher for a dental-floss brand. "Maybe we have an unfair advantage because in so many ways Starbucks and the store experience is like the original social network," he said. Consumers "come in, hang out and talk to our store partners. They sort of got to know us as a brand in a very social way."

Starbucks appeals to me because in addition to being able to increase sales with social media Starbucks has been able to influence other brands, for instance when McDonalds started its McCafe. 

About Us 
Heritage  Company  Starbucks Mission Statement
Marketing Mix
Starbucks Marketing Mix  Product Price Place Promotion Process Physical Evidence People

Strategic Analysis 
Starbucks a Strategic Analysis Past Decisions and Future Options
pdf 98 pages
Coffee Industry 
A Strategic Analysis Scholarly Research Paper, 2007, 37 Pages

Starbucks Experience 
Background and What is the Starbucks Experience?

 Marketing Plan
Examples of content includes SWOT Analysis Demographics Competition Price Place.....
Starbucks Background
Examples of content includes Product Line Employee Training Joint Ventures Competitors....
..
SWOT
Table of Contents• Introduction: Then and Now• Mission Statement (1990-2008)• Ethics• SWOT Analysis – Strengths, Weaknesses, Opportunities, Threat• Strategies, Competition, Charts• Mission Statement (2008-Present)• Action Plan & Recommendations• Conclusion Starbucks 10/31/2011

Business Analysis 
Examples of content includes SWOT Market Share and Rank Target Audience Competitors....
.
Customer Service  
Case Analysis of Starbucks customer service delivery and the Starbucks experience.
Target Audience  
Adults Young Adults Kids and Teens
Target Audience
Starbucks Coffee has been established as one of the most recognizable and successful coffee brands in the world. The coffee market is drastically changing on a daily basis and this section of the marketing plan is designed to show where Starbucks is in this current market
 
Starbucks Marketing
 Examples of content includes Situation Analysis Product Life Cycle Starbucks Commercial
Products 
Explore Our Menu
SWOT
Case Study: Starbucks  Industry Definition Porter’s Five Forces  SWOT Analysis Corporate Culture 
Online store
Shop Starbucks® Store online. Buy Starbucks® coffee, tea, brewers, gifts, drinkware and logo merchandise
 
Example coffee prices 
Freshly brewed Starbucks Iced Coffee Blend served chilled and slightly sweetened on ice, Tall $1.95 ... Starbucks Bottled Mocha Frappuccino Coffee Drink ...
 
Advertising
Starbucks Marketing Strategy Unconventionally Effective Points to Learn from the Starbucks Marketing Strategy
Advertising
Starbucks Print Ads  

Advertising
YouTube Channel
Social Media
Starbucks Social Media Guidelines for U.S. Partners
Social Media  
6 ways Starbucks excels at social media marketing

Starbucks By Marie Bussing-Burks
google book  
"StarbuckS" tells the story of how a single retail outlet opened in 1971 became the world's largest chain of coffeehouses, and for that matter, one of the largest ...

The Story of Starbucks By Sara Gilbert 
google book 
This book describes the founding and the development of Starbucks, from a company selling roasted coffee beans by the pound in 1971, primarily in the Pacific ...

Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time By Howard Schultz
google book 
In Pour Your Heart Into It, CEO Howard Schultz illustrates the principles that have shaped the Starbucks ... How Starbucks Built a Company One Cup at a Time ...

Initiatives
55 Starbucks Marketing Initiatives Examples Touchscreen Storefronts  Cheaper Afternoon Coffee Designer Keychain Coffee Cards


Competitors
How 5 Starbucks competitors have carved out their own niches ... 

Competitors
Dunkin’ Donuts and McDonalds vs. Starbucks….




Case Study
Current Status Value Chain Competetive Advantage